Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as efficiently and safely as possible.

Order Processing

Orders are generally processed within 3–7 business days after payment has been successfully confirmed.

Processing times may be slightly longer during holidays, peak seasons, promotional periods, or when certain products require additional preparation.

Business days do not include weekends or public holidays.

Estimated Delivery Time

Most orders are expected to be delivered within 7–30 business days after shipment.

Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, local postal services, weather conditions, or other circumstances beyond our control.

Tracking Information

When tracking information is available, it will be provided after your order has been shipped.

Please allow a few days for tracking updates to appear in the carrier's system.

International Shipping

International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or import fees are the responsibility of the recipient unless otherwise stated.

Incorrect or Incomplete Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

We cannot be held responsible for delays, failed deliveries, returned parcels, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

Shipping Delays

Occasional delays may occur due to customs processing, carrier disruptions, severe weather, peak shipping periods, or other unexpected circumstances.

If your order has not arrived within 30 business days, please contact our customer service team and we will assist you in checking the shipment status.

Lost or Damaged Packages

If your package appears to be lost, damaged, or arrives with missing items, please contact us as soon as possible.

Please provide your order number and, where applicable, clear photos of the package and affected items so we can review the situation and assist you with an appropriate solution.

Thank you for your understanding and support.